Shipping & Returns

Orders are packed and sent from the boutique at 54 Reid Street, Wangaratta, opposite the National Bank. We aim to have your order on its way within one business day. Anything ordered over a weekend or a public holiday goes out the next business day.

• Free postage on orders over $200
• Under $200, everything goes by Express Post at a flat $15
• Most parcels arrive within a few days, and next day to many locations
• Click and collect is free if you are local
• We post within Australia only

You will get tracking details by email once your order is packed. Once a parcel is with Australia Post the delivery is in their hands, but tell us if something goes astray and we will help you chase it.

Click and collect is available and saves the postage altogether. It also gives us the chance to check the fit while you are here, which is worth having.

Sales run in the boutique rather than online, so if you are after a sale price it is worth coming in or giving us a call.

We would always rather fix a fit problem than leave you with something you will not wear. Before you send anything back, get in touch. A great many fit complaints turn out to be a sister size or a different style rather than a different size, and that is a conversation, not a return.

• You have ten days from receiving your order to arrange a return
• Past that, give us a call. We are reasonable about it
• Choose a refund, an exchange or store credit, whichever suits you
• For health reasons we cannot take back briefs, swimwear or shapewear

• Return postage is at your own cost, so we recommend a tracked service

Items need to come back unworn and unwashed with their tags still attached, and you will need your receipt or proof of purchase.

A manufacturing fault is a different matter entirely. Bring the garment in or call us and we will take it up with the supplier on your behalf. This sits alongside your rights under the Australian Consumer Law, which nothing on this page limits.

We accept Afterpay, Visa, Mastercard and American Express, and we honour the Victorian Seniors Card discount.

Shop now, pay over time with Afterpay. At La Ronde, you can pay in 4 interest-free payments over 6 weeks with Pay in 4.

Afterpay allows you to pay over time in various ways. Pay in 4 lets you pay for your items in 4 payments over 6 weeks, interest free.

If a payment is missed, late fees apply. For orders under $40: a one-time late fee of up to 25% of the order total applies. For orders of $40 or more: a $10 Pay in 4 late fee is charged when a payment is missed. If the outstanding amount remains unpaid after seven days, an additional $7 Pay in 4 late fee applies.

Full terms are on the Afterpay website.

Layby is available in the boutique, which suits silk, bridal corsetry or a full set you would rather pay off gradually. The usual arrangement is regular payments across about six weeks, and we can stretch that out if you need longer.

Vouchers are valid for three years, and if you arrive a few months past that we will almost always still honour it.

Call 03 5722 1971 during boutique hours, email sharon@larondelingerie.com.au, or send an enquiry. You will speak to someone who fits bras for a living.